Please see below answers to our most frequently asked questions.
FAQs
What is the Turf TV Club?
The Turf TV Club is perfect for any one with an appetite for horse racing, allowing you to extend your enjoyment from on screen to on course! A subscription to Turf TV automatically entitles you to Turf TV Club membership. You will stay a member for as long as you continue subscribing to Turf TV.
By joining the club you receive:
5 free tickets for each subscriber to over 40 race Days: Days are held at Turf TV courses and many days also include extra offers for additional guests should you require them.
The option to attend exclusive Super Club Days including a private suite and lunch. The quarterly Turf TV Club magazine, featuring exclusive interviews and editorial and also includes the vouchers to apply for upcoming Club Days.
Turf TV Club days: how do I attend these and when are they?
As a Turf TV Club member, every quarter you will receive a mailing containing vouchers, details and application process for the free admission racedays in that period.
To claim your free raceday ticket, you will need to completely fill out the voucher for the raceday that you wish to attend and return it to the address printed on the voucher. Some vouchers require you to send a stamped address envelope, so please read the details carefully. Each day has a specific booking deadline, which must be adhered too and is printed clearly on the voucher. In most circumstances, the racecourse will send you an admission ticket, some will require you to book online, bring the voucher on the day, or collect tickets on the day. Each policy will be clearly marked on the voucher.
Turf TV club days 2008
May
Friday 8th Aintree
1 free and bring a regular for £12
Tuesday 12th Warwick
1 free and bring your regulars for half price
Thursday 14th (eve) Newmarket
1 free
Thursday 21st (eve) Salisbury
1 free
June
Wednesday 3rd Nottingham
1 free
Monday 8th (eve) Pontefract
1 free
Tuesday 16th June – Royal Ascot (1/2 price)
Wednesday 17th June – Royal Ascot (1/2 price)
Tuesday 9th (eve) Chester
1 free
Wednesday 17th (eve) Kempton Park
1 free and bring a regular for half price
Thursday 18 Warwick
1 free and bring family and friends for half price
Friday 26th Market Rasen
1 free
July
Thursday 16th Cartmel
1 free
Wednesday 29th Redcar
1 free
August
Monday 17th Kempton Park
1 free and bring a regular for half price
Friday 21st Chester
September
Thursday 3rd Epsom
1 free
Friday 11th Bangor-on-Dee
1 free
Sunday 13th Goodwood
1 free
Monday 21st Hamilton
1 free
Sunday 27th Musselburgh
1 free
Tuesday 29 Warwick
1 free and bring your regulars for half price
October
Thursday 8th Newbury Buy One get One free
Friday 30th Newmarket 1 free
November
Sunday 1st Carlisle
1 free
Sunday 22nd Musselburgh
1 free
Thursday 27th Newbury
Buy One get One free
Sunday 29th Kempton Park
1 free and bring a regular for half price
Sunday 22nd Aintree
1 free and bring a regular for £12
December
Wednesday 2nd Ayr
1 free
Thursday 10th Huntingdon
1 free
Thursday 31st Warwick
1 free and bring your regulars for half price
What happens if a club day is abandoned?
In the event that a raceday is abandoned, Turf TV and the racecourse will endeavour to re-schedule the club day. We aim to put our details online, at www.turftv.com. Or call the head office for more information.
I haven’t received my tickets from the racecourse, what should I do?
If you have not received a ticket or have any enquiries for a club day, please call the racecourse directly. Please be aware that some racecourses have a policy to collect tickets on the day or bring the voucher on the day. These are clearly marked on the voucher. Ticket office numbers and details are as follows:
-Aintree Tel: +44 (8445) 793 001
- Ascot Tel: +44 (870) 727 1234
-Ayr Tel: +44 (1292) 264179
-Bangor-on-Dee Tel: +44 (1244) 304610
-Carlisle Tel: +44 (8445) 793 002
-Cartmel Tel: +44 (1539) 536340
-Catterick Tel: +44 (1748) 811478
-Cheltenham Tel: +44 (8445) 793 004
-Chester Tel: +44 (1244) 304610
-Epsom Tel: +44 (8445) 793 005
-Goodwood Tel: +44 (1243) 755022
-Hamilton Park Tel: +44 (1698) 283806
-Haydock ParkTel: +44 (8445) 793 006
-Huntingdon Tel: +44 (8445) 793 007
-Kempton Park: Tel: +44 (8445) 793 008
-Market Rasen Tel: +44 (8445) 793 009
-Musselburgh Tel: +44 (1316) 652 859
-Newbury Tel: +44 (1635) 40015
-Newmarket Tel: +44 (8445) 793 010
-Nottingham Tel: +44 (8445) 793011
-Pontefract Tel: +44 (1977) 781307
-Redcar Tel: +44 (1642) 40015
-Salisbury
PLEASE NOTE DIFFERENT ADMINISTRATION:Please bring the voucher with you on the day.No advanced application available.Racing UK Club members are requested to park in the’public car park’ and present their vouchers in to the ‘Club Office’ (located at the course cross point)to claim a free Day Members badge and bring a guest for half price (priced at £9).
-Sandown Park Tel: +44 (8445) 793012
-Thirsk Tel: +44 (1845) 522276
-Warwick Tel: +44 (8445) 793 013 www.warwickracecourse.co.uk
PLEASE NOTE DIFFERENT ADMINISTRATION:No tickets will be sent out in advance of the raceday.You will need to collect your tickets on the day from the Main Enclosure Entrance.To ensure your voucher has been received by Warwick, call +44 (844) 579 3013 or add you’re your email address to the voucher and you will be emailed on receipt of the voucher.
-Wetherby Tel: +44 (1937) 582035
-Wincanton Tel: +44 (8445) 793 014 www.wincantonracecourse.co.uk
What are Super Club Days?
Super Club Days enable you to enjoy a days racing VIP style with Turf TV. The day will include entrance admission, a private facility for Turf TV subscribers and lunch. These days do have a limited capacity and are only available for advanced bookings, so we do advise people to book early to avoid disappointment. All details can be found in the Turf TV Club Magazine.
When do I receive information from Turf TV?
You will receive a club pack on your subscription and thereafter once a quarter, for as long as you subscribe. Quarterly Periods: January – March April – June July – September October – December
They normally land with subscribers 3 weeks prior to the quarterly period.
I haven’t received a recent mailing, what shall I do?
If you haven’t received a club pack, please call +44 (207) 592 0440.
Club Day Terms and Conditions
Can not be used in conjunction with any other offer. Strictly non transferable, these club day vouchers are for use by Turf TV members only. Not for use by on-course bookmakers or their employees. Strictly not for re-sale (value 0.0001p).For monetary offers, payments must be processed fully before tickets are dispatched. Issued subject to the rules of Turf TV and also to the Racecourse Regulations & notices, copies available on request. Racecourses have the rights to refuse applications. Each ticket offer has its own specific booking deadline, which must be adhered to. This can be found in the Club Magazine and on the application voucher.